Microtel Inn by Wyndham Charlotte Airport

I came here on a job following Hurricane Helene, because there was no access to Asheville from the Knoxville side of the road. This hotel was like a light house in the sea after being at the flood zone. The staff were quite nice, and it had a homey feel to it.

Clean and well appointed room. Shower was huge and beautiful. Bed had clean white duvet cover and sheets. Bed and pillow were comfortable. They have shuttles on the hour to the airport but because they had so many guests they added a 5:15 am shuttle to accommodate all the guests. They also had toothbrushes and toothpaste for guests with no luggage. They also offered wakeup calls so guests would not miss their shuttle.

The hotel is close to Charlotte airport. I used the hotel's free shuttle to and from the airport and the service was prompt and the shuttle trip was only about 10 minutes. The room was clean and the bed was comfortable. The staff provided exellent service.

This hotel was clean, very clean. Though the rooms are smaller than many US hotels, they are just the right size. We had a problem in the room when we first check in and the front desk clerk came up herself with less than five minutes and sorted it out, even by crawling under the furniture to get to a plug. I was amazed at her willingness, her can-do attitude, and her ability to just do something because it needed to get done. And in the morning, the morning clerk took a load of people to the airport in her private vehicle because the shuttle driver had called in late. Excellent service.

I liked everything from the staff to the place it’s self everything in that place meets expectations very well maintained very friendly staff very professional and very nice and comfortable inside the room